Account Director
Shanghai, China
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Key Responsibilities
1. Client Management
- Demonstrate a thorough understanding of WPP Production’s business model, services and technology.
- Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability.
- Proactively manage client expectations, clearly defining deliverables, scope, and timelines.
- Serve as the primary point of contact, ensuring consistent and transparent communication throughout the project lifecycle.
- Maintain strong working relationships with clients and drive client growth.
2. Project Management
- Orchestrate collaboration between all internal departments (e.g., creative, retouching, content, broadcast, etc.) and external stakeholders (clients and agencies) to facilitate efficient project execution.
- Drive the successful delivery of projects with the assistance of junior accounts, manage and execute key projects/campaigns, such as video shoots.
- Monitor internal workflows, identify areas for improvement and make recommendations.
- Ensure full compliance with all financial procedures and policies.
3. Quality Control
- Act as a critical guardian of client brands, ensuring all produced content rigorously adheres to brand guidelines, style guides, and WPP Production’s internal quality control procedures.
- Ensure creative and technical excellence across all deliverables, reflecting WPP Production’s commitment to outstanding content experiences.
Requirements
- 8 years of proven experience in account management within a creative/production agency, or similar client-facing role for brands.
- Extensive experience in developing strategies for IMC campaigns and creating various types of content, also familiar with ATL, BTL and social.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple accounts and projects simultaneously.
- A proactive and solutions-oriented mindset, capable of working effectively under pressure and quickly assimilating large quantities of information while maintaining meticulous attention to detail.
- Experience of running a strong dynamic account team including resource planning.
- Strong interpersonal and communication skills.
- Excellent written & verbal skills in English is a must.
- Management of Global / Regional accounts is a plus.
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Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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