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Web Content Manager

Istanbul, Turkey

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

The Role:

The Content Management organization at WPP Production is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client’s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).

Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.

(Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.)

Key Responsibilities: 

  • Receive daily and weekly programming instructions from business DRIs. Instructions are received via client’s internal tools like Radar, Pitch, and Quip with other tools to possibly develop in future
  • Complete programming per instructions and to required deadlines. Programming takes place in client’s tools like DJ, Rubicon, and Conductor with other tools to possibly develop in future
  • Complete publishing preview and build requests via standard weekly store turn and daily “mini” refresh process
  • Review and flag error messages to be addressed by internal DRIs, tracking required corrections to completion
  • Raise support and engineering tickets for errors that cannot be resolved directly
  • Coordination with internal DRIs on monthly promotional plans to ensure conflicts are avoided with global and local programming requests
  • Contribute innovative ideas and feedback regarding processes, workflows, and tools
  • Reporting on total workload, issues and trends

Requirements:

  • Relevant experience working on web production teams
  • Experience with localization and managing content for a global audience, using a CMS
  • Deep knowledge of how content management and other related system processes work
  • Experience working with a git client application (Tower, SourceTree, etc.) a plus
  • Knowledge of HTML, XML, JSON, and enterprise CMS
  • Experience working on Adobe AEM platforms
  • Ability to work flexibly to allow for out of hours content push lives (time managed in coordination with Management team)
  • Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
  • Demonstrated success in business process improvement and re-engineering
  • Proven ability to manage ambiguity effectively
  • Experience creating/managing internal tools a plus
  • Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
  • Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
  • High degree of ownership and accountability
  • Ability to balance multiple project or assignments
  • Highly detail-oriented, organized, and patient

#LI-YU1 #LI-Remote

Why work here: 
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact 
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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