Operations Associate
Chennai, India
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Operations Associate do at WPP Production?
We are growing and seeking an Operations Associate to support our California-based operations team. This role reports to the Operations Manager/Director and plays a critical part in enabling smooth day-to-day operations across local and international teams. The Operations Associate will own and support onboarding and off-boarding workflows, assist with quarterly planning and reporting, and help build and maintain the Operations Playbook (events, communications, meeting cadence, and standard workflows). This role partners closely with Operations, Finance, HR, and cross-functional leaders to ensure accuracy, consistency, and operational excellence at scale.
Key Responsibilities:
- Support end-to-end onboarding and off-boarding processes, ensuring accurate account setup and system access
- Maintain accurate employee and resource data across company tools and trackers
- Support quarterly planning and reporting activities, including headcount tracking, resourcing updates, and timeline coordination
- Build, maintain, and update the Operations Playbook, including:
- Events and engagement workflows
- Communication standards
- Meeting cadences and operating rhythms
- Document operational processes and standard operating procedures (SOPs) to ensure consistency and scalability
- Partner with Finance, HR, IT, and Operations leaders to support forecasting, reporting, and operational workflows
- Prepare reports, presentations, and operational updates for internal and external stakeholders
- Identify process gaps, inefficiencies, or points of friction and recommend improvements
- Support implementation of tools and workflows to improve operational efficiency and reporting accuracy
- Track progress against plans and escalate risks or delays as needed
Requirements:
- 3–5 years of experience in operations, program coordination, or project support roles
- Experience supporting onboarding/off-boarding or people operations workflows
- Strong organizational and project coordination skills with high attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Comfortable working with data, trackers, and operational tools
- Proficiency with Apple applications (Pages, Numbers, Keynote)
- Ability to learn quickly, think critically, and propose practical solutions
- Experience supporting quarterly planning or forecasting cycles
- Experience working with global or distributed teams
#LI-RA5 #LI-Hybrid
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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