Operations Analyst
Chennai, India
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Operations Analyst do at WPP Production?
The Operations Analyst plays a critical role in enabling data-driven decision-making across Operations and cross-functional teams. This role partners closely with internal stakeholders and client teams to analyze operational and workforce data, develop scalable reporting and AI-enabled templates, and surface insights that improve efficiency, planning, and execution. The Operations Analyst supports forecasting, conducts ongoing data reviews and trend analysis, and works across departments to identify risks, gaps, and opportunities for continuous operational improvement
Requirements
- 2–5 years of experience in operations analysis, workforce planning, resource management, or business analytics
- Experience supporting forecasting or planning cycles
- Strong analytical skills with proficiency in Excel and experience using reporting, planning, or analytics tools
- Experience building or maintaining reporting templates, dashboards, or automated reports (AI-enabled tools a plus)
- Demonstrated ability to perform data review, trend analysis, and insight generation
- Strong project management and organizational skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills, including confident presentation of data and insights
- Experience working cross-functionally with multiple departments and stakeholders
- Solid understanding of Apple applications (Numbers, Keynote, Pages)
- Ability to think critically, adapt quickly, and recommend practical, scalable solutions
- Experience working with global or distributed teams
Key Responsibilities:
- Partner cross-functionally with Operations, Finance, HR, TA, and client stakeholders to support operational planning, reporting, and decision-making
- Develop, maintain, and improve operational reporting templates, including AI-enabled dashboards and automated reports, to drive consistency and efficiency
- Analyze operational and workforce data (utilization, capacity, productivity, headcount trends) to identify insights, risks, and improvement opportunities
- Conduct regular data reviews and trend analysis to support forecasting, planning cycles, and ongoing operational optimization
- Support Finance and Operations teams with forecasting inputs, variance analysis, and alignment with financial planning
- Maintain accurate operational and workforce data across company tools for domestic and international teams
- Create clear, concise reports, dashboards, and presentations for leadership and client-facing discussions
- Identify process gaps, bottlenecks, or inefficiencies and recommend data-driven solutions, including automation opportunities
- Support implementation and adoption of tools, templates, and standardized workflows across teams
- Partner with client and internal stakeholders on operational tools, reporting accuracy, and continuous improvement initiatives
- Track progress against operational initiatives and report updates, insights, and risks to senior leadership
#Hybrid
Why work here:
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Data
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